- Degree
- Master of Arts (MA)
- Course location
- Riedlingen
- Teaching language
- • English
- Languages
- 100% English
- Full-time / part-time
- • full-time
• part-time (study alongside work)
- Mode of study
- Fully online
- Programme duration
- 2 semesters, 3 semesters, 4 semesters
- Beginning
- Other
- Additional information on beginning, duration and mode of study
- Beginning
The programme can be started on the first day of each month. Since the lectures and examinations are repeated continuously, it is possible to start your studies at any time without any problems.
Duration
The duration depends on the programme. Normally, 30 ECTS will take one semester. This means if your programme is 120 ECTS, the standard duration of the programme will be four semesters. But it really depends on your individual study plan. The programme can be studied with 60, 90, or 120 ECTS.
After the tuition fees have been paid, the study programme at SRH Distance Learning University (SRH DLU) can be extended up to twice the standard period of study free of charge. If you need more time to complete your degree after the double standard period of study has ended, we will charge a monthly administration fee.
Mode of study
Our programme is fully online. Once you enrol, you will get access to our E-Campus, where you can find all the information you need for your studies.
For the more information, please visit our website (https://tinyurl.com/srhdlu-ux-service-design).
- Application deadline
- All Bachelor's and Master's degree programmes can be started on the first day of each month. Please allow two weeks for processing and submit your application for enrolment in a timely manner.
- Tuition fees per semester in EUR
- Yes
- Additional information on tuition fees
- • 60 ECTS credits | 829 EUR per month | 9,948 EUR total
• 90 ECTS credits | 729 EUR per month | 13,122 EUR total
• 120 ECTS credits | 629 EUR per month | 15,096 EUR total
More options are only bookable for students with residency in the EU and in Switzerland, Norway, Liechtenstein, and the United Kingdom. For more information, please click here (https://tinyurl.com/srhdlu-tuition).
- Combined Master's degree / PhD programme
- No
- Joint degree / double degree programme
- No
- Description/content
- Your motivation
You want to design user experiences to satisfy customers.
If you are passionate about designing user experiences to satisfy customers, our UX & Service Design (MA) degree programme is for you. With services accounting for around 70% of the gross value added (GVA) generated in the European Union, designing services to meet customer needs is becoming increasingly important. In this programme, you will learn to develop interactive processes and features, as well as professional services. This programme is suitable for anyone who has completed a Bachelor of Arts degree and is enthusiastic about managing and designing user experiences to develop first-class services.
Your outlook
You will become an expert in user experience and service design.
As an expert in user experience and service design, you will become skilled in designing the entire user experience with products, from material goods like furniture to services in hospitals and interfaces. Your goal will be to make services, products, and systems user-oriented and successful by researching and understanding user behaviour. You will learn methods from both UX and service design disciplines and have the option to specialise as a UX designer or a service designer. Your expertise will be in demand in classic design and in UX design agencies or in the industry, where you will be able to develop user-oriented solutions for both product and service industries.
Programme content & competencies
You combine innovation, technology, management and the customer.
In our UX & Service Design (MA) degree programme, you will learn to combine innovation, technology, management, and customer experience to design the user’s overall interaction with digital and analogue systems. You will have the opportunity to set individual focus areas through the projects you design and apply your newly acquired knowledge in a practical context. As potential managers, you will use your expertise in both UX and service design to organise and control design processes. Service design promotes a holistic view of processes within companies and how they contribute to the overall customer experience. You will learn to research models and methods at the interface between business, marketing, design, and technology, adapting them as necessary and developing new methods if required.